OUR CUSTOMER REVIEWS
Our centre star rating is based on customer satisfaction scores from real customers. It is based on information collated by BMW UK over the past 90 days of new car sales and aftersales service transactions, where the customers have subsequently elected to complete a satisfaction survey online or by phone. You will also see below customer comments, which are unedited.
224 ratings and 123 comments received in the last 90 days.
08 July 2025
Cameran kept me up to date from the day I put the deposit down until the arrival of my new car and beyond. Fabulous team member.
04 July 2025
as written above
04 July 2025
Very pleased with the deal offerd
03 July 2025
I have used BMW Barons for 7 years now. My experience this time round was great from start to finish. The team went above and beyond
03 July 2025
Didn't rush us, went over all our questions, fully explained everything.
24 June 2025
Excellent Service from Karina and Karl.
22 June 2025
Good communication, kept up to date with status, delivery date, required paperwork.
08 June 2025
Excellent service
03 June 2025
Very helpful and patient
13 July 2025
They made the experience really easy
13 July 2025
efficient and friendly service.
12 July 2025
Did not fix the obvious problem
12 July 2025
As above
11 July 2025
The visit this time for a service went smoothly. Dropped the car off at 08:15 for an 08:30 appointment. I worked upstairs at the centre while i waited and the car was ready by 10:15 after a service and a clean.
11 July 2025
Overall service experience was very good.
10 July 2025
Very good
10 July 2025
Car was in for a recall and grateful for on going concern with the vehicle
09 July 2025
Very satisfied
09 July 2025
Excellent service from start to finish with my Car Purchase
08 July 2025
The process was actually quite straight forward and the environment was very nice albeit busy. Even at month end they found time to accommodate our diary