OUR CUSTOMER REVIEWS
Our centre star rating is based on customer satisfaction scores from real customers. It is based on information collated by BMW UK over the past 90 days of new car sales and aftersales service transactions, where the customers have subsequently elected to complete a satisfaction survey online or by phone. You will also see below customer comments, which are unedited.
238 ratings and 141 comments received in the last 90 days.
04 November 2025
Only thing that was disappointing is that I had to pick up my brand new car in the rain and dark outside. I understand you have a presentation bay, but it was booked. 1 bay for a busy garage isnt enough & purchase didn't feel like a luxury experience
26 October 2025
Sales team were brilliant
15 October 2025
Having had the car 2 weeks it already has a fault requiring me to bring it in for investigation. As this requires a car being left for the day I have had to wait for the courtesy car to be available which means a 2 week wait, which is frustrating
09 October 2025
Great support as always from Karl and Chad doing everything they can to help
03 October 2025
The sales team were friendly. They did all they could to meet our needs. There was no pressure felt during the process
02 October 2025
Professional, welcoming and knowledgeable
27 September 2025
It was a nice relaxed atmosphere at the centre. I dealt with Cameron who was brilliant. Got me the best deal I've had buying a bmw.
26 September 2025
Karina has excellent customer service and sales skills! She is also knowledgeable kind and friendly. It is good to deal with a woman salesperson as a woman customer! A pleasure shopping !
24 September 2025
Amazing personal approach from salesman, Jahmal Hibbert.
12 November 2025
everything went like clockwork
12 November 2025
Appointment on time and waited for car to be serviced
10 November 2025
My tyres were showing as above and below the recommended pressures. I asked that these were checked. When picking up the car, I asked about the warning and was told
10 November 2025
A small issue over my wheels but we got there
05 November 2025
Checked in online, dropped the key in the locker. I was then notified to collect my car after a few hours, almost flawless. Did have a slight issue when it was booked in for the wrong day but was rectified immediately after speaking to customer serv
04 November 2025
Very good service, polite staff and good communication.
04 November 2025
Named advisor who took the time to speak to me and call back if calls had been missed
04 November 2025
The car still pulls so alignment isn't great.
03 November 2025
As above
03 November 2025
From initial greeting to video provided. Great service
FIND Group 1 Bedford BMW
Address
- Clifton Parc, Caxton Road, Bedford, MK41 0GL
Opening Hours
- Mon–Fri:08:30 - 18:00
- Sat:09:00 - 17:00
- Sun:10:00 - 16:00
Phone
- 01234 434 275
Bedford, St. Neots, Rushden, Huntingdon, Biggleswade
Address
- Clifton Parc, Caxton Road, Bedford, MK41 0GL
Opening Hours
- Mon–Fri:08:00 - 17:30
- Sat:09:00 - 13:00
- Sun:Closed
Phone
- 01234 434 275
Bedford, St. Neots, Rushden, Huntingdon, Biggleswade
Address
- 8-12 Sargeants Way, Elms Industrial Estate, Bedford, MK41 0EP
Opening Hours
- Mon–Fri:08:00 - 17:30
- Sat:09:00 - 13:00
- Sun:Closed
Phone
- 01234 434 275
Bedford, St. Neots, Rushden, Huntingdon, Biggleswade
Address
- 8-12 Sargeants Way, Elms Industrial Estate, Bedford, MK41 0EP
Opening Hours
- Mon–Fri:08:00 - 17:30
- Sat:09:00 - 13:00
- Sun:Closed
Phone
- 01234 434 275
Bedford, St. Neots, Rushden, Huntingdon, Biggleswade
10 November 2025
Excellent service from Jahmal & the team