OUR CUSTOMER REVIEWS
Our centre star rating is based on customer satisfaction scores from real customers. It is based on information collated by BMW UK over the past 90 days of new car sales and aftersales service transactions, where the customers have subsequently elected to complete a satisfaction survey online or by phone. You will also see below customer comments, which are unedited.
258 ratings and 130 comments received in the last 90 days.
03 June 2025
Very helpful and patient
28 May 2025
Everything was dealt with in a professional and friendly manner giving us the option to return for another "tutorial" as we are new to the BMW brand.
22 May 2025
Top quality car which was better in the flesh.
20 May 2025
The salesman did not need to keep running of to find the answer to my questions.
23 April 2025
Every thing very easy and went according to plan.
19 April 2025
Get, friendly staff, who always make sure we were happy.
12 April 2025
As I said previously all good from the whole team.
06 April 2025
Having purchase 10 from a competitor BMW - gave this a chance expecting to go with previous supplier. I didn't due to service.
05 April 2025
Again helpful , They worked round me for collection of the car. They stayed late so we could collect after work.
15 June 2025
They called me to arrange the service after the service advice came up in the car. They made everything so easy
15 June 2025
See previous comments above
14 June 2025
Efficient service
14 June 2025
4star relates to cost
14 June 2025
Efficient service, although an issue has arisen which needs attention. Hence why I will be returning
14 June 2025
Everything went to plan from first call to collection.
13 June 2025
You service personnel were first class
13 June 2025
For time keeping.
12 June 2025
I would particularly like to thank Nick for looking after me so well
12 June 2025
Staff are all friendly and knowledgeable.
08 June 2025
Excellent service